United Healthcare Dual Complete Dentist in Hawaii

United Healthcare Dual Complete is a PPO dental insurance plan offered throughout the country. The United Healthcare Dual Complete dental insurance plan for Hawaii allows subscribers the opportunity to choose their own dentist with a different level of coverage for in-network versus out-of-network dentists.

Most of the dentists who are part of the Hawaii Dental Clinic group network participate with United Healthcare Dual Complete in Hawaii. Visiting an in-network participating provider means you will pay a lower price for care than if you visit a different office with only out-of-network dentists.

On example of the difference between a participating provider and a non-participating provider is the cost of an initial exam with xrays. If you have active coverage with United Healthcare Dual Complete in Hawaii:

• If you see one of the participating dentists at a Hawaii Dental Clinic, you will pay only sales tax for an initial comprehensive exam with xrays. Your out-of-pocket cost will be between $8 and $12 (depending on the type and quantity of xrays required).

• If you go to a different dental office without a participating dentist then you will pay up to $218 for your initial comprehensive exam with xrays.

The same difference applies to other procedures as well. Our experienced office staff can assist with you an estimate for the cost of service at your initial consultation appointment. If money is especially tight then you may want to request that Hawaii Dental Clinic administrative staff request a pre-authorization from your United Healthcare Dual Complete insurance plan. The pre-authorization is not legally-binding, but it does offer an assurance that your dental insurance company will cover at least a portion of the cost of services. For costly dental care the pre-authorization process allows you to schedule an appointment to get care while waiting for the insurance company to send written confirmation that they will pay for your services.

The pre-authorization process is a free service offered by Hawaii Dental Clinic to patients who have United Healthcare Dual Complete insurance in Hawaii.

More information about network participation is available through the United Healthcare Dual Complete website as well as through the “dentist finder” feature of United Healthcare [ed note: this link has been removed since the dentist finder website is currently offline]. The main United Healthcare website also has full details regarding coverage, benefits, maximums, and limitations.

As of 2018, the United Healthcare Dual Complete Hawaii plan offers coverage for most necessary dental care including cleanings, exams, xrays, extractions, and dentures. The plan requires a complicated process of pre-authorization for any dental work that is considered major. All of the Hawaii Dental Clinic offices will provide a free pre-authorization service for any United Healthcare Dual Complete dental patient. Call the closest dental office or stop in for more information regarding your dental insurance benefits.


Signs you should visit your dentist

Regular visits to your dentist are very important to ensure healthy teeth and gums. Visiting your dentist can also help to prevent the development of potential dental complications. While making the recommended twice annual trip, the American Dental Association  has created a list of signs and symptoms that indicate an additional trip may be required:


Did you know…

The human mouth has one tongue, 32 teeth, and gums, which allows us to communicate (verbally and non-verbally) and gives us the ability to chew, swallow, and digest our food.

While it may seem simple, the Fresh Dental Care’s created a list of 25 facts about your mouth you probably didn’t know:



Bruxism, otherwise known as teeth grinding, is the rhythmic clenching of the jaws and grinding of the teeth that may develop at any age.

Oral Hygiene Uncategorized

Finding the right Mouthwash for you

Rinsing your mouth with mouthwash in addition to twice per day brushing and flossing can be very beneficial to your teeth. This helps with cavity protection, bad breath management and more!


Kahala Mall Dental Office – Now in Kahala Office Tower

Our affiliated dental office in Kahala Mall has now moved into a larger location to better serve our patients. The office was originally located on the Ewa-Mauka side of the mall. We are now located on the Koko Head-Makai side of the mall.

The dental clinic is now in the Kahala Office Tower. The Kahala Office Tower is a five-story building that shares the same parking lot as Kahala Mall. The tower is the taller building next to the two-story Kahala Office Center. Look for the buildings diagonally-across the parking lot from Longs.

Our dentists and staff appreciate the efforts of our affiliated dentist Dr. Michael Schwinn for allowing us to share a wonderful new space with his office. The combination of the existing dentists and staff of Hawaii Dental Clinic as well as the talented people associated with Dental Partners of Kahala mean better quality care for all of our patients.

The move to the new office location will be completed towards the end of 2017 with expected soft opening at the new location from September 1, 2017. All other information, including mailing address, phone number, parking availability, hours, and dentists will remain the same. Please feel free to call our office at 808-735-7777 or stop by our new location for more information.

The Kahala Office Tower has specific hours for the main entrance to the building itself. The image below shows the hours when the front doors to the building will be open:

Kahala Office Tower - Building Hours
Kahala Office Tower – Building Hours

Our Kahala dentists are available for after-hour or emergency care in certain circumstances, but the hours of the building itself do limit the availability and access to the office.

Detailed directions to the Kahala Mall Dental office are located here.


What is a Root Canal?

What is a Root Canal?
A root canal is a dental procedure used to treat an infected, painful tooth. The condition necessitating a root canal is a specific type of infection in the mouth that begins from the crown of the tooth and extends to the roots embedded inside gums and bone. The infection requiring a root canal usually affects soft tissue commonly called the dental pulp.

Microbiological Aspect of Dental Health
The dental system is rich in microbiological flora and consists of microorganisms that could prove to affect the oral health. These microorganisms are generally found in food constituents and could have negative as well as positive effects on the tooth system. According to a study, probiotic bacteria used for the improvement of gut health could also prove to be beneficial for oral health.

The Root Canal Treatment
A dental pulp consists of a number of blood vessels. When the dental pulp gets infected due to the invasion of pathogenic microbes. It becomes quite essential to remove this infected pulp as it could result in a number of symptoms that includes an extreme sensation of pain while eating or drinking, swelling of the gums, the formation of pus in the gum area, loss of bone density at the tip of the root as well as a significant change of color of the tooth. Thus, a cleaning therapy which removes the infected pulp and seals the interior portion of the tooth is carried out. This therapy is known as a root canal treatment. X-rays of the area must be carried out before performing a root canal in order to diagnose the condition as well as obtain the appropriate length for the tools used in the procedure.

Root canal treatment involves the removal of dental pulp as well as nerves present in the area of the root canal. The decayed nerves are responsible for producing the sensation of pain to the tooth. Thus, it’s removal could result in a substantial decrease in the symptom of pain caused due to the infection.

The procedure of the root canal treatment includes the building of a hole in the problematic tooth through which the pulp, decayed nerves as we, as well as wastes associated with it, be removed. It should be noted that this process is carried out under dry conditions without the involvement of saliva. This cleaning procedure is carried out by scraping as well as scrubbing the sides of the root canal with the help of endodontic files which are a kind of surgical instruments. Sodium hypochlorite solution or distilled water is used to flush out the waste materials removed with the help of endodontic files. After the cleaning procedure, the hole is then sealed by placing a specific type of material used to prevent bacteria from re-entering the canals. The interior portion of the tooth is sealed with root canal sealing cements which proves to be antibacterial. The sealing up of the decayed portion is carried out in order to avoid re-infection and healing to take place.


Haukioja Anna, “Probiotics and Oral Health”, European Journal of Dentistry 2010.
W Saunders, “Latest concepts in root canal treatment”, British Dental Journal 2005. visited on 25 January 2019. visited on 25 January 2019.